Esta página proporciona información exhaustiva sobre cómo utilizamos las cookies en nuestro sitio web para mejorar su experiencia de navegación, optimizar el rendimiento del sitio y ofrecer contenido personalizado. Las cookies son pequeños archivos de texto que se almacenan en su dispositivo cuando visita nuestro sitio. Nos ayudan a comprender cómo interactúan los visitantes con nuestro sitio web, lo que nos permite ofrecer una experiencia de usuario más fluida y eficiente. En la tabla siguiente, encontrará información detallada sobre cada tipo de cookie que utilizamos, su propósito y cuánto tiempo permanecen en su dispositivo. Nos comprometemos a respetar su privacidad y a ofrecer transparencia sobre los datos que recopilamos a través de las cookies. Para obtener más información sobre cómo gestionamos sus datos personales, consulte nuestra Política de Privacidad.
Esenciales
Las cookies esenciales permiten funciones básicas y son necesarias para el correcto funcionamiento del sitio web.
| Nombre | Descripción | Duración |
|---|---|---|
| wpconsent_geolocation | This cookie is used to store the consent settings based on the visitor's location. | 30 days |
| wpconsent_preferences | This cookie is used to store the user's cookie consent preferences. | 30 days |
Comentarios
Estas cookies son necesarias para añadir comentarios en este sitio web.
| Nombre | Descripción | Duración |
|---|---|---|
| comment_author | Utilizado para rastrear al usuario a través de múltiples sesiones. | Sesión |
| comment_author_email | Utilizado para rastrear al usuario a través de múltiples sesiones. | Sesión |
| comment_author_url | Utilizado para rastrear al usuario a través de múltiples sesiones. | Sesión |
Google Tag Manager
Google Tag Manager simplifies the management of marketing tags on your website without code changes.
| Nombre | Descripción | Duración |
|---|---|---|
| _gcl_au | ||
| cookiePreferences | Registers cookie preferences of a user | 2 years |
| td | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | session |
WooCommerce / Jetpack
WooCommerce and Jetpack integrate to enhance your online store with powerful features and performance optimization.
| Nombre | Descripción | Duración |
|---|---|---|
| tk_qs | ||
| tk_or | ||
| tk_lr | ||
| tk_ai | Stores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled. | session |
WPML
WPML is a powerful plugin that enables multilingual capabilities for WordPress sites, enhancing global reach and user experience.
| Nombre | Descripción | Duración |
|---|---|---|
| wp-wpml_current_language | ||
| wp-wpml_current_language | This cookie is used to track the language preference fo the user | session |
Zendesk
Zendesk is a customer service platform that streamlines support and enhances customer engagement across channels.
| Nombre | Descripción | Duración |
|---|---|---|
| zte2095 | Session | |
| _zdsession_talk_embeddables_service | This cookie is used for load balancing. | Session |
| ZD-zE_oauth | This cookie stores the authentication token once the user has been authenticated.Web Widget (Classic) offers pre-built API functionality for cookie consent; see here: Web Widget (Classic) Cookie Permission in Developer Center. Alternatively, these Cookies respect external cookie bot functionality as well. | 2 hours |
| _zendesk_session | This cookie stores account ID, route for internal service calls and the cross-site request forgery token. | 8 hours |
| zendesk_thirdparty_test | This cookie stores account ID, route for internal service calls and the cross-site request forgery token. | 8 hours |
| _zendesk_shared_session | This cookie is used for authentication and set to be anonymous | 8 hours |
| _zendesk_authenticated | This is a flag set when a user is authenticated to display the most up to date content. | Session |
| _help_center_session | This cookie stores unique session key for Help Center Functionality. | Session |
| help_center_data | This cookie stores the text string of an end-user’s search term in the Help Center Functionality. It stores this so that it can check whether a ticket was created after that term was searched. A user identifier is not stored so it is not possible to specify which user completed the search at the time of reporting. | 48 hours |
| _zdshared_user_session_analytics | This cookie is Used to track information about visits for analytics purposes. | 90 days |
| _zendesk_nps_session | This cookie stores a unique key for a session, for landing page after responding to an NPS survey (if enabled) | Session |
| ZD-settings | This cookie stores a hash of settings so that we don't keep sending requests to our backend. | forever |
| connect.sid | This is used for user sessions and is strictly necessary for the Community. Session cookies allow websites to remember users within a website when they move between web pages. These cookies tell the server what pages to show the user so the user doesn’t have to remember where they left off or start navigating the site all over again. | Session |
| ZD-suid | This cookie is used to create a sessionId and track analytics events for pages that load a Web Widget on them. | 20 minutes |
| _zendesk_cookie | This cookie saves arbitrary preference settings. Two factor authentication features and device tracking will not work without it. | 1 year |
| ZD-buid | This cookie is used to create a deviceId and track analytics events for pages that load a Web Widget on them. | forever |
| zte2095 | This cookie is used to identify the domain/subdomain the Chat Widget is located on. | Session |
| ZD-store | This cookie ensures consistent presentation of the Web Widget (Classic) when an End-User navigates to a new web page. | forever |
| __zlcprivacy | This cookie store visitor's decision on CookieLaw | 1 year |
| ZD-widgetOpen | This cookie maintains the open/closed state of the Web Widget across page visits. | forever |
| __zlcmid | This cookie Chat Widget offers out-of-the-box cookie consent management, see here: Enabling cookie consent for the Chat widget & Web Widget. Alternatively, these Chat Cookies respect external cookie bot functionality as well. | 1 year |
| ZD-launcherLabelRemoved | If the end user chooses to dismiss the launcher label, then we store this value to ensure that the message is not displayed again on other pages. | forever |
| _answer_bot_service_session | This cookie stores unique session key for Answer Bot product. Used to uniquely identify a user session when using Answer Bot Article Recommendations. | Session |
Statistics
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
| Nombre | Descripción | Duración |
|---|---|---|
| sbjs_udata | ||
| sbjs_migrations | ||
| sbjs_first_add | ||
| sbjs_first | ||
| sbjs_current_add | ||
| sbjs_current | ||
| fs_uid | ||
| _tccl_visitor |
Google Analytics
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Learn more| Nombre | Descripción | Duración |
|---|---|---|
| _ga_PLF1R2MSQZ | ||
| _ga_D49P33QH59 | ||
| _ga_3R5SJEDWK4 | ||
| _ga | ||
| _gac_ | Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together. | 90 days |
| __utma | ID used to identify users and sessions | 2 years after last activity |
| __utmt | Used to monitor number of Google Analytics server requests | 10 minutes |
| __utmb | Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server. | 30 minutes after last activity |
| __utmc | Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session. | End of session (browser) |
| __utmz | Contiene información sobre la fuente de tráfico o la campaña que dirigió al usuario al sitio web. La cookie se establece cuando se carga el javascript GA.js y se actualiza cuando se envían datos al servidor de Google Analytics. | 6 meses después de la última actividad |
| __utmv | Contiene información personalizada establecida por el desarrollador web a través del método _setCustomVar en Google Analytics. Esta cookie se actualiza cada vez que se envían nuevos datos al servidor de Google Analytics. | 2 años después de la última actividad |
| __utmx | Utilizado para determinar si un usuario está incluido en una prueba A / B o multivariante. | 18 meses |
| _ga | ID utilizado para identificar a los usuarios | 2 años |
| _gali | Utilizado por Google Analytics para determinar qué enlaces en una página están siendo clicados | 30 segundos |
| _ga_ | ID utilizado para identificar a los usuarios | 2 años |
| _gid | ID utilizado para identificar a los usuarios durante 24 horas después de la última actividad | 24 horas |
| _gat | Utilizado para supervisar el número de solicitudes al servidor de Google Analytics al utilizar Google Tag Manager | 1 minuto |
Google Tag Manager
Google Tag Manager simplifica la gestión de etiquetas de marketing en su sitio web sin cambios en el código.
| Nombre | Descripción | Duración |
|---|---|---|
| cookiePreferences | Registra las preferencias de cookies de un usuario | 2 años |
| td | Registra datos estadísticos sobre el comportamiento de los usuarios en el sitio web. Utilizado para análisis internos por el operador del sitio web. | session |
WooCommerce / Jetpack
WooCommerce and Jetpack integrate to enhance your online store with powerful features and performance optimization.
| Nombre | Descripción | Duración |
|---|---|---|
| tk_ai | Stores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled. | session |
Zendesk
Zendesk is a customer service platform that streamlines support and enhances customer engagement across channels.
| Nombre | Descripción | Duración |
|---|---|---|
| __zlcstore | ||
| __zlcmid | 12 months | |
| __zlcid | ||
| _zendesk_nps_session | This cookie stores a unique key for a session, for landing page after responding to an NPS survey (if enabled) | Session |
| ZD-settings | This cookie stores a hash of settings so that we don't keep sending requests to our backend. | forever |
| connect.sid | This is used for user sessions and is strictly necessary for the Community. Session cookies allow websites to remember users within a website when they move between web pages. These cookies tell the server what pages to show the user so the user doesn’t have to remember where they left off or start navigating the site all over again. | Session |
| ZD-suid | This cookie is used to create a sessionId and track analytics events for pages that load a Web Widget on them. | 20 minutes |
| _zendesk_cookie | This cookie saves arbitrary preference settings. Two factor authentication features and device tracking will not work without it. | 1 year |
| ZD-buid | This cookie is used to create a deviceId and track analytics events for pages that load a Web Widget on them. | forever |
| zte2095 | This cookie is used to identify the domain/subdomain the Chat Widget is located on. | Session |
| ZD-store | This cookie ensures consistent presentation of the Web Widget (Classic) when an End-User navigates to a new web page. | forever |
| __zlcprivacy | This cookie store visitor's decision on CookieLaw | 1 year |
| ZD-widgetOpen | This cookie maintains the open/closed state of the Web Widget across page visits. | forever |
| __zlcmid | This cookie Chat Widget offers out-of-the-box cookie consent management, see here: Enabling cookie consent for the Chat widget & Web Widget. Alternatively, these Chat Cookies respect external cookie bot functionality as well. | 1 year |
| ZD-launcherLabelRemoved | If the end user chooses to dismiss the launcher label, then we store this value to ensure that the message is not displayed again on other pages. | forever |
| _answer_bot_service_session | This cookie stores unique session key for Answer Bot product. Used to uniquely identify a user session when using Answer Bot Article Recommendations. | Session |
| _zdsession_talk_embeddables_service | This cookie is used for load balancing. | Session |
| ZD-zE_oauth | This cookie stores the authentication token once the user has been authenticated.Web Widget (Classic) offers pre-built API functionality for cookie consent; see here: Web Widget (Classic) Cookie Permission in Developer Center. Alternatively, these Cookies respect external cookie bot functionality as well. | 2 hours |
| _zendesk_session | This cookie stores account ID, route for internal service calls and the cross-site request forgery token. | 8 hours |
| zendesk_thirdparty_test | This cookie stores account ID, route for internal service calls and the cross-site request forgery token. | 8 hours |
| _zendesk_shared_session | This cookie is used for authentication and set to be anonymous | 8 hours |
| _zendesk_authenticated | This is a flag set when a user is authenticated to display the most up to date content. | Session |
| _help_center_session | This cookie stores unique session key for Help Center Functionality. | Session |
| help_center_data | This cookie stores the text string of an end-user’s search term in the Help Center Functionality. It stores this so that it can check whether a ticket was created after that term was searched. A user identifier is not stored so it is not possible to specify which user completed the search at the time of reporting. | 48 hours |
| _zdshared_user_session_analytics | This cookie is Used to track information about visits for analytics purposes. | 90 days |
Marketing
Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.
A social media platform for connecting, sharing, and networking with friends and communities worldwide.
| Nombre | Descripción | Duración |
|---|---|---|
| _fbp | 3 months | |
| fr | Contains a unique browser and user ID, used for targeted advertising. | 90 days |
| oo | Ad optout cookie | 5 years |
| ddid | Used to open a specific location in an advertiser's app upon installation | 28 days |
| locale | This cookie contains the display locale of the last logged in user on this browser. This cookie appears to only be set after the user logs out. The locale cookie has a lifetime of one week. | 7 days |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 4 months |
| _fbc | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 2 years |
| js_ver | Records the age of Facebook javascript files. | 7 days |
| rc | Used to optimize site performance for advertisers | 7 days |
| aks | Determines the login state of a person visiting accountkit.com Contents: Account kit access token | 30 days |
| campaign_click_url | Records the Facebook URL that an individual landed on after clicking on an ad promoting Facebook | 30 days |
| aksb | Authenticates logins using Account Kit Contents: Request time value | 30 minutes |
| wd | This cookie stores the browser window dimensions and is used by Facebook to optimise the rendering of the page. | Session |
| sfau | Optimizes recovery flow after failed login attempts Contents: Encrypted user ID, contact point, time stamp, and other login information | 1 day |
| usida | Collects a combination of the user’s browser and unique identifier, used to tailor advertising to users. | Session |
| ick | Stores an encryption key used to encrypt cookies | 2 years |
| presence | The presence cookie is used to contain the user’s chat state. | Session |
| csm | Insecure indicator | 90 days |
| s | Facebook browser identification, authentication, marketing, and other Facebook-specific function cookies. | 90 days |
| datr | Used to prevent creation of fake / spammy accounts. Datr cookie is associated with a browser, not individual people. | 2 years |
| sb | Facebook browser identification, authentication, marketing, and other Facebook-specific function cookies. | 2 years |
| lu | Used to record whether the person chose to remain logged in Contents: User ID and miscellaneous log in information (e.g., number of logins per account, state of the "remember me" check box, etc.) | 2 year |
| xs | Used in conjunction with the c_user cookie to authenticate your identity to Facebook. Contents: Session ID, creation time, authentication value, secure session state, caching group ID | 90 days |
| c_user | Used in conjunction with the xs cookie to authenticate your identity to Facebook. Contents: User ID | 90 days |
| m_user | Used to authenticate your identity on Facebook's mobile website. Contents: Email, User ID, authentication value, version, user agent capability, creation time, Facebook version indicator | 90 days |
| pl | Used to record that a device or browser logged in via Facebook platform. Contents: Y/N | 90 days |
| dbln | Used to enable device-based logins Contents: Login authentication values | 2 years |
Facebook Pixel
Facebook Pixel is a web analytics service that tracks and reports website traffic.
Learn more| Nombre | Descripción | Duración |
|---|---|---|
| _fbc | Used to track the last session visit. | 12 months |
| _fbp | Used to track the user across multiple sessions. | 3 months |
| fr | Used to track the user across multiple sessions. | 3 meses |